Why Do Savvy Planners Look Beyond MS Teams for L&D Excellence

Akshay Birje
• December 28, 2023

(10 min read)

Many companies commonly use MS Teams to work together remotely, but it can be challenging for learning & development (L&D) conferences because of its complex interface, lack of flexibility, and more. A better user interface and greater flexibility are important for hosting a learning and development (L&D) event. In this blog, you will learn why MS Teams is not a suitable platform for L&D events.

Importance of Learning and Development (L&D) Programs

Importance of learning and development (L&D) programs

Investing in strong learning and development (L&D) programs has become essential for organizations to remain competitive. It not only supports keeping talented workers within a company but also encourages employees to acquire new abilities and enhance their current ones. 

According to this stat, Career development is the top factor driving learning and development for 62% of organizations, followed by the need for employees to develop new skills (49%).

In fact, investing in learning and development creates a win-win scenario for both the organization and its employees. Let’s explore the diverse benefits of L&D programs one after another:

For Organizations

  • Improves Employee Retention – Nowadays, retaining top talent has become crucial for any business as it preserves valuable skills & knowledge, reduces recruitment costs, as well as helps maintain a productive and innovative work environment. 

Organizations that support employee growth and development demonstrate their dedication to employee skill development, which helps keep top talent within the company.

For example, if you train your employees on new software relevant to their specific role, they will become more skilled, feel valued, and be encouraged to stay with the company longer.

  • Attracts Top Talent – Top talent often seeks opportunities for continuous development. When potential candidates notice the company is investing in its employees’ growth and development, they are likely to join that enterprise. If a company specializes in training or certifications relevant to a candidate’s field, then it will attract a lot of potential candidates for sure. 

In a competitive market, companies that strategically emphasize learning and development (L&D) in their recruitment efforts have a higher chance of attracting and securing the best talent.

  • Leadership Development – L&D programs play a vital role in preparing employees for leadership roles. When organisations hold leadership workshops and enhance employees’ skills such as strategic thinking, communication, time management, teamwork, and more, they help develop great leaders. Many leadership development programs include mentoring and coaching, which help accelerate future leaders.

  • Builds Strong Learning Culture – Since training and development (T&D) focuses on the skills and development of employees, it significantly helps create a strong learning culture within the organization.

    L&D programs often incorporate collaborative learning activities, such as group projects, knowledge-sharing sessions, and more, which build a sense of teamwork and shared learning, resulting in a culture that values continual growth and knowledge exchange.

  • Enhance Organization Performance – Implementing L&D initiatives helps employees acquire the necessary knowledge and skills that enable them to perform high-quality work. 

When organizations hold L&D programs in a variety of forms, such as workshops, online courses, mentorship, and on-the-job training, it helps address skill gaps in their workforce and prepare them for their roles, which in turn leads to effective work and improved organizational performance.

For Employees

  • Gains New Knowledge and Skills – L&D programs are often designed to provide employees with new knowledge and skills so that they can perform their best. Based on this stat, Less than half (47%) of employees feel that their employer invests in the skills they need to advance their careers.

(For example, the company implemented a digital marketing-focused L&D program for employees in which employees learned new skills such as SEO optimization, social media, email marketing, influencer marketing, and more that would enhance employee knowledge so that they could apply it to their daily work.)

  • Enhances Employee Job Satisfaction – When companies invest in the growth and development of their employees through learning and development (L&D) initiatives, they feel valued and heard. Plus, this investment creates a sense of support in employees, which in turn increases their morale and job satisfaction.

  • Creates Career Advancement Opportunities –  L&D programs identify gaps in an employee’s existing skill set, which helps create a customized program that enhances those skills. Plus, they focus on the skills needed for higher-level positions in the organization, opening the door for employees to pursue careers within the same company.    
            
  • Keeps Up-to-date With Industry Trends & Best Practices – Several L&D programs feature a curriculum that focuses on emerging industry trends and new technologies so that employees stay up-to-date with relevant and current information. Employees are not only provided with current knowledge, but they are also given tools and resources that they can use on a daily basis to perform their tasks quickly and effectively.

Reasons for Not Using MS Teams for L&D Events 

The following are some of the reasons why the MS team is not the best fit for L&D events:

  • Gaps in Engagement Features: Engagement features are crucial for L&D conferences as they increase involvement, strengthen knowledge, and boost the learning experience. MS Teams do not have features that can help increase participation and build a robust learning environment at live events. Learning & development (L&D) conferences need advanced interactive features like a whiteboard, gamification, and more to create deeper engagement and connection among learners.

    Also, Airmeet has an extensive set of networking products like speed networking, social lounges, fluid spaces, breakout rooms, large meeting rooms, one on one meetings, etc., making it a good platform from an engagement point of view.

  • User Interface Challenges: A user-friendly interface is required to organize effective and successful L&D events. MS Teams does not have a user-friendly interface, so it would be challenging to navigate the platform for both the presenter and the participant.

    Learners like to engage and show interest if the platform is easy to operate. If the platform is not easy to use, then the learning experience and overall involvement of the L&D event get reduced automatically.

  • Customization Limitations: Customization is essential to online meetings as it enables flexibility and brings a more personalized experience. However, MS teams offer limited customization options for Learning and Development (L&D) events. However, the customization features of MS Teams are optionally simple and not even upgraded

    L&D conferences need updated features where companies can customize event themes, logos, and colors as well as design unique landing pages. Compared to MS Teams, Airmeet offers basic to advanced customization options such as virtual booths, networking tables, and more.

    Virtual booths help L&D leaders create engaging places for exhibitors, while networking tables allow learners to collaborate with other learners.

    Plus, Airmeet has a lot of customization options when it comes to themes, logos, colors, etc., hence giving its customers enough room to personalize their event as per their needs.

  • Less Analytics Options: Analytics is an important component of every online conference as it is used to track the overall performance of the event. MS Teams has basic analytics tools. You won’t be able to track learner progress, engagement levels, or event results. Advanced analytics tools are required for learning and development (L&D) conferences for collecting critical data such as booth visits, conference involvement, poll responses, and material downloads.

    Airmeet offers deep analytics about the attendees experience, behavior, likes and dislikes, actions, etc. Hence, it gives a lot of insights about the success of your event.

  • Lack of LMS Integration: The Learning management system (LMS) plays a significant role in learning & development (L&D) conferences as it makes it easy to manage course content and learning materials. MS Teams faces difficulties in working smoothly with these tools. For example, if MS Teams doesn’t connect well with a specific LMS, then it will be hard to share training materials and track learners behavior with the content. 

Conclusion

Microsoft Teams is a great platform for communication and collaboration, but it falls a little short when it comes to delivering a rich and engaging learning experience for learning and development (L&D) programs. MS Teams’ lack of interactive features, limited customization & analytics options, missing LMS integration, and a difficult user experience make it an unsuitable platform for L&D programs.

Here's how Airmeet Facilitates Learning and Development

FAQ

Airmeet is specialized in hosting engaging L&D events, and it is the most used platform because of its advanced interactive features. On the other hand, MS Teams is a general collaboration platform that does not have modern, engaging features, which can make your L&D event less interesting.

Yes, Airmeet is a flexible platform. It can handle various Learning and Development (L&D) event formats, such as webinars, workshops, conferences, and more.   

Microsoft Teams lacks virtual whiteboards, in-built gamification elements like leaderboards, points, and badges. These features are needed to create truly engaging and effective interactive learning experiences for L&D professionals.

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