Help Guide

A step-by-step guide to use Airmeet: For participants

Saranya
• July 4, 2020
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L

ooking forward to attending an Airmeet event? Well, we’re sure you are going to love the experience. So now, we’ll help you get familiar with the platform by covering some basics of Airmeet.

Let’s go?

Step 1: Registration

When you come across an Airmeet event that interests you, the first thing you need to do is register for the event.

  • Use the event link provided by the organizers to reach the event landing page. This page will display the event details like title, date, time description, etc.

  • Click on the “Register for this event” button. You’ll be requested to login using your email or via LinkedIn/Google/Facebook/Twitter. 

  • Upon sign up, you will then have to confirm your details. Provide your name, designation, organization, and location details.

  • Select “Next” to go to the following screen to check all your details. If things are good, select “continue,” and you’re in!

  • Don’t forget to block your calendar by clicking on “Add this to my calendar.”

And you’re all set. 🎊

Step 2: Enter Airmeet

Sign-in is possible only on the day of the event. Use the attendee registration link provided to you, and you’ll land on the event window where you have to click on the “Enter Airmeet” button. Log in using your email or by using your preferred social media handle.

If your Airmeet event is unlisted, the link provided will act as an authentication itself. You will only be required to fill in your name, organization, and designation details to take you straight to the event. Easy to go, no?

Step 3: Interactions in the Social Lounge

Now that you’ve entered the Airmeet, you can check if the session is live or yet to start. If the session is live, you will directly see the stage/session upon login. If you land in the social lounge, it means that the session is yet to start. Please make the most out of the social lounge during this time. The area allows you to interact with other participants of the event and hop between tables to meet new people and have conversations.

The Social Lounge is active before a live session, during session breaks, and after the live session ends. You can do experience the following in the Social Lounge:

  • Join tables: Tables may have labels and logos on top of it to signal and inform participants about the conversations happening in specific tables. Typically, an Airmeet virtual table has between two to eight seats each. Once you decide which table you’d like to be seated at, select the “Take a seat” button below the table. If you want to leave the conversation, say bye to the table participants, and click on the “Leave the table” button in the bottom right.

  • View profiles: Click on the display picture of any participant to view their participant profiles.

  • Table chat: You can interact with the other members seated at the table in a virtual mini-conference. You can also have a private table chat. Anyone that joins the table will be able to view this chat in the bottom control bar.

  • Request increase table size: You can request the host to increase the table size—but remember that a table can only have a maximum of eight seats.

Step 4: Interactions during the Session

A countdown will be displayed when there are 15 seconds left for the session to commence. Once the session begins, you will no longer be able to access the Social Lounge. You can initiate the following actions while the session is on:

  • Raise Hand: If you want to interact with the speaker and the host, you can choose to do so by selecting the “Raise hand” button in the stage’s bottom control bar. If the host accepts your request, you’ll share the stage with the speaker and be visible to all participants.

  • Invite to the stage: The host can invite an attendee to the stage as a speaker. In this case, you will receive a request to become a speaker, and you have complete freedom to “Accept” or “Reject” such requests.

  • Ask a question:  You can use the questions section on the RHS to ask questions. We recommend you use this section to ask a question instead of using the general chat. You can also “Upvote” a question already asked to help hosts pick up questions based on the popularity.

  • React with Emojis: You can quickly react and offer motivation or applause to the speaker using emojis.

  • Chat: This can be public event chat or direct/private chat. All the participants can view the general chat. To have a private chat with a particular participant, hover over their display image on the “Attendees” section in the RHS or a message they have posted—from the hamburger menu, select “Direct message.” Any participant can choose to “Accept” or “Decline” the request for a private chat.

  • Report a message: If you come across a message with objectionable content, you can report it to the host.

  • Polls: Participate in “Polls” conducted by the host to share your views. Polls will typically be a Yes/No option.

  • Help: The “Help” button (Question mark icon) on the bottom right takes you to Airmeet Whatsapp support and FAQs to assist you in any issues during the Airmeet. Before getting in touch, try to get assistance from the hosts and event support agents on the public event chat.

Quick Tips

For a flawless visualizing experience on Airmeet, do keep the following in mind:

  • Use a Laptop and Google Chrome to join.

  • Have a stable and good internet connection

  • If you have difficulty seeing the speaker’s feed, refresh the page/restart browser, and ensure that you close any other video conferencing tool you may have used recently.
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Bhanusri
Bhanusri
1 year ago

as a student how we give organization name

Sakshi Daswani
Sakshi Daswani
8 months ago
Reply to  Bhanusri

Your organization will be the the institute you study at.

Leo Angelo Lisondra
Leo Angelo Lisondra
11 months ago

How do add details where participants will be able to see the time scheduled for each section of the session?

Sanchi
Admin
9 months ago

Hello Leo 🙂

Please drop us a mail at [email protected] for assistance on this.

Lavanya Magon
Lavanya Magon
10 months ago

How do we increase the no of tables

Sanchi
Admin
9 months ago
Reply to  Lavanya Magon

Hello Lavanya 🙂

Thank you for reaching out. Here is a simple breakdown of how to go about it: https://help.airmeet.com/81/host-how-change-the-number-seats-the-table-the-social-lounge. Hope this helps.

Dietmar Holzner
Dietmar Holzner
3 months ago
Reply to  Sanchi

This link is dead

Lakkireddyjoshnapriya
Lakkireddyjoshnapriya
9 months ago

I m not getting certificates

Anita Ritchie
Anita Ritchie
9 months ago

What’s a speaker designation

Sanchi
Admin
8 months ago
Reply to  Anita Ritchie

Hello Anita 🙂

Thank you for reaching out. When you register as an attendee/participant to an event, you need to add the designation or job title while you mention the company you are working at.

blaine weber
blaine weber
8 months ago

how to edit profile? software does not seem to allow editing

Sanchi
Admin
7 months ago
Reply to  blaine weber

Hello Blaine,

Request you to drop a mail at [email protected] as they will be able to guide you through the issue you are facing.

Tolga gürses
Tolga gürses
8 months ago

Is there an automated translation for different languages? The registration and following the process will be difficult for non-english speaking attendees. Do you provide help there?

Sanchi
Admin
7 months ago
Reply to  Tolga gürses

Hello Tolga, thank you for your question.

You’ll be happy to know that the Airmeet platform is now available in 6 other languages namely – Russian, Japanese, Spanish, French, Portuguese, and Indonesian.

Damian Moccagatta
Damian Moccagatta
7 months ago
Reply to  Sanchi

Hi Sanchi, where can I switch the language?

Sanchi
Admin
6 months ago

Hello Damaian, you can switch to the language you’d like to access the platform in via the dashboard.

Damian Moccagatta
Damian Moccagatta
6 months ago
Reply to  Sanchi

Sorry, I can´t find the option. Where in the dashboard?

Michel Birnbacher
Michel Birnbacher
7 months ago
Reply to  Sanchi

Hi, is there also a German Version? I will have a MeetUp with people that do not understand Engl. – I was just thinking of translating your information – but if it is ready… In the Moment we use ZOOM, my participant already have 🙁

Sanchi
Admin
6 months ago

Hello Michel, we do not have a German version as of yet. But I’ll definitely pass on your feedback to the team!

Alina Amir
Alina Amir
8 months ago

Any way to do a big group picture with all the attendees?

Sanchi
Admin
7 months ago
Reply to  Alina Amir

Hello Alina,

You can take a screenshot with all the people present on the stage and the attendees on the side column, but taking a group picture isn’t a feature we have as of yet.

Andreas Holt
Andreas Holt
8 months ago

Sustainability, Design for Recycling

Marssey
Marssey
7 months ago

I need to change my community name. Can you help please.

Sanchi
Admin
7 months ago
Reply to  Marssey

Hello Marssey, request you to drop us a mail at [email protected] with some information about your community. The team will be more than happy to help you out.

Deborah Cook
Deborah Cook
7 months ago

hello 👋

Chris
Chris
7 months ago

how to delete general chat?

Sanchi
Admin
6 months ago
Reply to  Chris

Hello Chris, our support team deletes the chat history if that is an event’s requirement. Hope that was helpful? If you’d like to know more, please reach out to the team at [email protected] 🙂

PRASANTHI
PRASANTHI
7 months ago

How to join class

Sanchi
Admin
6 months ago
Reply to  PRASANTHI

We aren’t certain we understand your question, Prasanthi. Do you mean how to register?

SK Adil hossain
SK Adil hossain
7 months ago

How to edit profile pic

Sanchi
Admin
6 months ago

You can edit your profile picture by signing-in to your dashboard. Go to the ‘My Profile’ section and upload the image you like.

souren manna
souren manna
7 months ago

Good

Sanchi
Admin
6 months ago
Reply to  souren manna

Glad that you liked it, Souren. 🙂

Frederica
Frederica
6 months ago

How can I upload my icon pic?

Sanchi
Admin
6 months ago
Reply to  Frederica

Hello Frederica, you can upload your photo via your dashboard settings.

Gudipudi venkateshl
Gudipudi venkateshl
5 months ago
Reply to  Frederica

gudipudivenkatesh

Jeroen Kraak
Jeroen Kraak
6 months ago

Hi, I’ve seen the poll option, but can you also do a quiz option? Basically the same as poll with the big difference being that you can tell who had the right answer.

Sanchi
Admin
6 months ago
Reply to  Jeroen Kraak

Hello Jeroen, thank you for sharing your suggestion with us. Sounds like an exciting idea, we will take it up with the team. 🙂

Sarah
Sarah
6 months ago

Does Airmeet have a plugin for live language interpreters/translators?

Sanchi
Admin
4 months ago
Reply to  Sarah

Hello Sarah, we do not have the translation option as of yet. But we recently launched the captioning feature on the platform.

Matteo
Matteo
6 months ago

hi, is it possible for users to exchange links and access the event without buying a ticket? or can access be accepted manually?
Thanks

Ishani Appaya
Editor
2 months ago
Reply to  Matteo

Hello,
If it is a ticketed event, then only those who have paid can attend. However, if it is an open and free event anyone can register with their email id and enter the event.

Russell G Voelker
Russell G Voelker
5 months ago

I don’t have a camera, but want to attend this event.

Sanchi
Admin
4 months ago

Hello Russell, you can attend an event without the camera.

felix
felix
5 months ago

can we change our community name? where?

Sanchi
Admin
4 months ago
Reply to  felix
Regina
Regina
5 months ago

If I need to change computers mid-day, do I use the same link?

Sanchi
Admin
4 months ago
Reply to  Regina

Yes, Regina, the same link can be used.

Said
Said
4 months ago

Hello

How do I delete an event?

Ishani Appaya
Editor
2 months ago
Reply to  Said

Currently there is no option to delete an event, only mark it as “ended”.

Richard Marney
Richard Marney
3 months ago

can I change my background

Ishani Appaya
Editor
2 months ago
Reply to  Richard Marney

You can use a third-party application to change your background. However, Airmeet doesn’t have the option to change the background of your video stream.

Ebbani Thapa
Ebbani Thapa
3 months ago

Can we change the header size in the background, in the main plenary

Ishani Appaya
Editor
2 months ago
Reply to  Ebbani Thapa

Hello, If you are talking about the header pertaining to the event platform (showing RECEPTION | SCHEDULE | LOUNGE | BOOTHS) – that can’t be changed. However one can choose between a light or dark theme.

DIbach
DIbach
2 months ago

As an attendee, is your video visible to others, or only visible when/if you are invited to share the stage?

Ishani Appaya
Editor
2 months ago
Reply to  DIbach

Hello, your video is visible only if/when you are invited to stage.

Jagarnath Mahato
Jagarnath Mahato
1 month ago

I’m really impressed by the work force and I’ll love like to do this job permanently.

Ishani Appaya
Editor
1 month ago

Thank you

Jagarnath Mahato
Jagarnath Mahato
1 month ago
Reply to  Ishani Appaya

u r most welcome thanks a lot too.

Adu dwivedi
Adu dwivedi
1 month ago

Do air meet is able to see what is going on to the background app of my laptop

Ishani Appaya
Editor
1 month ago
Reply to  Adu dwivedi

Hi Adu, Your data is secure and airmeet cannot access any data from your laptop. It’s an end-to-end encrypted platform.

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