Frequently Asked Questions

Please select queries according to your role

Host Queries

Airmeet is free for events up to 300 participants. Head to www.airmeet.com and click on “host an event”. Follow the on-screen instructions and the steps on onboarding emails.

As a host, you can see the registrations in the Airmeet detailed view. You can also export this as a CSV file.

If you create a “listed” Airmeet, it is accessible to the public. Unlisted Airmeets are private events and are not accessible without the link.

No, Airmeet works perfectly fine on all your modern-day browsers and does not need any software or extensions.

We support all modern browsers. However, we recommend the latest version of Chrome to be used for the best experience—chrome 79 or latest.

The mobile experience is currently limited to only consumption of live stream, and the interactive features are not accessible. We recommend that you use a desktop or laptop with a stable internet connection. Best experienced on Chrome browser.

Social lounge is the space where the participant can be seated at virtual tables, and interact with people in the same table. People can also move between tables to meet and join interactions in other tables. 

Yes, speakers can join virtual tables at the social lounge.

The backstage is the private space where speakers and hosts interact with each other before going live. It gives a wonderful opportunity for hosts to test audio, video, network connectivity and presentation before going live. 



Airmeet can host up to 16 speakers in one session. However, we recommend a maximum of six speakers for the best live feed experience.

Airmeet can support up to 10,000 participants simultaneously. Tried and tested for the audience size of 10K till date, and we’ll soon scale it up to 1M concurrent participants per event.

Yes, please write to support@airmeet.com to host paid events.

Airmeet records the live sessions. Hosts can request the session recordings by writing to us on support@airmeet.com.

During the live session, “Take a break” allows the speaker and host to pause the live session for a brief period. In this duration, the social lounge is enabled again for participants to network. In this duration, speakers and hosts can move to backstage for a quick conversation or join participants in the social lounge. The host can resume the session once the break ends.



Please make sure you are not using the same link on multiple devices simultaneously. Close multiple sessions and try refreshing your browser.

Participants can interact, ask questions, and share ideas with speakers via the “Raise Hand” feature. The host controls this interaction. The host receives participants’ requests and hands the mic to participants to join the speaker on the stage. Other participants get to see the video of the participant on stage with the speaker. Participants can leave the stage after the interaction.

Airmeet supports High Definition video quality for live sessions and virtual table conferences.

Each virtual table can accommodate up to eight people at a time. Organisers/hosts can determine and configure the number of seats per table and the number of tables at the social lounge. 

No, at this point, we support only single track sessions. However, for one community, organisers can create multiple Airmeet events and run the sessions in parallel. We’re working hard to get the multi-track feature live as early as possible. 

When you are configuring the number of seats on the table, you may choose from the following two options:

  1. Fixed: Total number of seats selected by you will be shown upfront to all the users in the social lounge. E.g. if you choose the total number of seats to be seven on the table, then a total of seven empty seats will appear on the table immediately. 
  2. Expanding: In this option, the number of seats will increase by one every time a new participant joins the table.  E.g. if you choose a total number of seats to be seven, then a total of four empty seats will appear on the table immediately. When four people have joined the table, the 5th empty seat will automatically appear and so on until the table is full. 

Of course, you can join any table in the social lounge no matter its full or not. Click on ‘Take a seat’ to join a table. Your profile picture may not appear on the table, but a ‘Host is here’ message would appear on the table’s right corner.

The new social lounge update lets the host edit the welcome message to greet the users or share instructions during the live event. 

Step 1: Look out for “Configure the social lounge” on the top right corner of the lounge.

Step 2: Edit message in the pop up.

Step 3. Click save

Your message is live 🙂

Step 1: After creating the airmeet, ‘Start the Airmeet’ and ‘Go to the Event’ using the event link.

Step 2: Go to any table that you want to configure; you will see an edit icon in the top left on mouse-over.

Step 3: An edit pop up, as shown below, will appear to change the name of the table, add a logo and change the seat on the table. Additionally, you can either fix the number of seats on the table or leave it in expansion mode, which means that the number of seats will increase by one every time a new participant joins the table. The maximum number of seats in a table is eight and the minimum is two.
Disclaimer: Logo in the following image is for demo purpose only. 

Step 4: Save the changes; your table would look something like this. (We increased the no. of seats to 7 and chose the fixed option)

P.S. You cannot increase the number of tables after creating the event. But you can configure the seats in a table any number of times during the live event.

Step 1: After creating the airmeet, ‘Start the Airmeet’ and ‘Go to the Event’ using the event link. 

Step 2: Go to any table that you want to configure; you will see an edit icon in the top left on mouse-over.

Step 3: An edit pop-up, as shown below, will appear to change the name of the table, add a logo and change the seat on the table. Additionally, you can either fix the number of seats on the table or leave it in expansion mode, which means that the number of seats will increase by one every time a new participant joins the table.

Disclaimer: Logo in the following image is for demo purpose only. 

Step 4: Save the changes; your table would look something like this. (We increased the no. of seats to 7 and chose the fixed option).

P.S: You cannot increase the number of tables after creating the event. But you can configure the seats and names on the tables any number of times during the live event. 

Step 1: After creating the airmeet, ‘Start the Airmeet’ and ‘Go to the Event’ using the event link. 

Step 2: Go to any table that you want to configure; you will see an edit icon in the top left on mouse-over. 

Step 3. An edit pop-up, as shown below, will appear to change the name of the table, add a logo and change the seat on the table. Additionally, you can either fix the number of seats on the table or leave it in expansion mode, which means that the number of seats will increase by one every time a new participant joins the table.

Disclaimer: Logo in the following image is for demo purpose only. 

Step 4. Save the changes, your table would look something like this. (We increased the no. of seats to 7 and chose the fixed option)

P.S. You cannot increase the number of tables after creating the event. But you can configure the elements in the table any number of times during the live event as well. 

No frets! You can ask them to join as a participant to the event and use the “Invite to stage” feature to make them the speaker. Follow the step-by-step instructions in this blog: https://www.airmeet.com/hub/product-blog/invite-to-stage/.

No, the tables can only be increased and not reduced.

Minimum 6 tables, maximum as much as you want. 

However, be cognizant of the fact that you won’t be able to decrease the number of tables once you add it to your lounge but you can increase it anytime.

If you increase the table in between a live session, your attendees will just have to refresh the browser to see the updated number of tables.

Yes, as a host you can edit the seating capacity of any table to a maximum of 8 and a minimum of 2 chairs. You can change at any time throughout the session.

No, the tables can only be increased and not reduced.

 No, the host will have to leave a table and then only he can join another table.

No, purchases cannot be made during the session.

Would recommend writing to support@airmeet.com before hosting an event or when you anticipate higher participation at any time before going live with the event.

(PS- In case you go over the permissible attendee limit, our platform is smart to auto-allow an additional 10% attendance on its own)

 

No, there can’t be more than one host for any event. 

 No, as of now there is no option to censor keywords in the chat & question tabs. However, you can mark questions or users as abusive and handle them separately in the manage abuse section.

 As a host, you can mute any person on stage. During a live session, the off-stage attendees will be on mute and their camera will be off by default.

No, the start session countdown can’t be paused or forfeited by anyone. 

To make sure a session doesn’t start by mistake, we have added a confirmation pop-up to ensure you’re truly ready to start the session. Also, the countdown acts as a notification for the users present in social lounge that their private conversations will soon be disabled.

No, as of now only the default gestures can be used during a live session. However, would request you to write to us on support@airmeet.com and we’ll work on adding more gestures in our future product releases.

No, you can’t tag a speaker to a particular question in the questions tab. However, your speakers can see any question and have the access to respond to it.

No, as of now, you can’t templatize the polls before the session.

Speaker Queries

No, Airmeet works perfectly fine on all your modern-day browsers and does not need any software or extensions.

We support all modern browsers. However, we recommend the latest version of Chrome to be used for the best experience—chrome 79 or latest.

The mobile experience is currently limited to only consumption of live stream. We highly recommend speakers to join the Airmeet event using a desktop or laptop with a stable internet connection. Also, remember, the experience is seamless and smooth on Chrome.

Social lounge is the space where the participant can be seated at virtual tables, and interact with people in the same table. People can also move between tables to meet and join interactions in other tables. 

Yes, speakers can join virtual tables at the social lounge. 

The backstage is the private space where speakers and hosts interact with each other before going live. It’s a wonderful opportunity to sync up with the host to test audio, video, network connectivity and presentation before going live. 

Airmeet records the live sessions. Hosts can request the recordings by writing to us on support@airmeet.com. 

During the live session, “Take a break” allows the speaker and host to pause the live session for a brief period. In this duration, the social lounge is enabled again for participants to network. In this duration, speakers and hosts can move to the backstage for a quick conversation or join participants in the social lounge. The host can resume the session once the break ends.

Please make sure you are not using the same link on multiple devices simultaneously. Close multiple sessions and try refreshing your browser.

Participants can interact, ask questions, and share ideas with speakers via the “Raise Hand” feature. The host controls this interaction. The host receives participants’ requests and hands the mic to participants to join the speaker on the stage. Other participants get to see the video of the participant on stage with the speaker. Participants can leave the stage after the interaction.

Yes, speakers and hosts can play pre-recorded content during the event. Please follow the step-by-step instructions in this blog: https://www.airmeet.com/hub/product-blog/prerecorded-video/.

No, the screen can be shared/presented by one speaker at a time.

No speaker cannot hide other speakers during a live session.

 No, right now this functionality isn’t available. To deliver the sessions, speaker(s) need to be logged in through their desktop or laptop. (With mic and camera access mandatory)

Attendee Queries

No, Airmeet works perfectly fine on all your modern-day browsers and does not need any software or extensions.

We support all modern browsers. However, we recommend the latest version of Chrome to be used for the best experience—chrome 79 or latest.

The mobile experience is currently limited to only consumption of live stream, and the interactive features are not accessible. We recommend that you use a desktop or laptop with a stable internet connection. The event is best experienced on Chrome.

Social lounge is the space where the participant can be seated at virtual tables, and interact with people in the same table. People can also move between tables to meet and join interactions in other tables. 

At the moment, Airmeet is in private beta and we are completely free to you as a host.

Please make sure you are not using the same link on multiple devices simultaneously. Close multiple sessions and try refreshing your browser.

Participants can interact, ask questions, and share ideas with speakers via the “Raise Hand” feature. The host controls this interaction. The host receives participants’ requests and hands the mic to participants to join the speaker on the stage. Other participants get to see the video of the participant on stage with the speaker. Participants can leave the stage after the interaction.

  • Chat – Public & private chats with fellow participants.
  • Q&As – A dedicated window to ask questions to speakers. Fellow participants can also upvote the questions if they have the same query in mind!
  • Reactions – It’s the age of emojis, so do express your likes, claps, laughs & love for the event. You can find the reactions bar once the session is live. 

Please refresh your browser. If the error persists, you can try to relaunch the browser and try in incognito mode.

If you have installed plugins of other conferencing applications, please disable that or close the application.

Each virtual table can accommodate up to eight people at a time. Organisers/hosts can determine and configure the number of seats per table and the number of tables at the social lounge. 

Yes, attendees have access to share their screen on the stage.

No, attendees can’t restrict/remove other attendees from the session. Only a host has these rights. 

Yes, keyboard shortcuts can be used for making emoticons in the chat.

No, only the host can edit the table occupancy. 

Session Guide

No, two, or more small tables can’t be merged. Instead, you can increase the occupancy of any table to 8 participants. (PS- The host can move to any table even if fully occupied). 

 

 Yes, more than one attendee can join the speakers on the stage. However, it’s advised to not have more than 10 people on the stage at any time. 

You can bring attendees to stage using the following two features within Airmeet: 

  1. Raise Hand: During a session, attendees can click on the palm icon on their screen to request the host to allow them to join the speakers on stage. The host has the discretion of either accepting or rejecting such attendee requests. 

  2. Invite-to-stage: During a session, the host can request any particular attendee to join the speaker on stage. In this case, the attendee has discretion of either accepting or rejecting the invitation. However, the host can invite any attendee(s) to stage as many times as required. 

Note: As a host, you can remove any attendee who joined the speaker(s) on stage at any time during the session.